Privacy Policy | Jassas Net

1. Scope of This Privacy Policy

This policy applies to data collected or processed through Jassas Net website, order forms, support forms, joining forms, and any official communication channels connected to the platform.

2. Data We May Collect

Name or entity name, mobile number, city, request type, request description, listing links, and service area.

Service provider joining data, such as applicant type, provided service type, experience, and work coverage area.

Support data, such as inquiry type, message, and contact details optionally provided by the user.

Photos, notes, files, or links sent by the user within the request or during follow-up.

The request number, submission date and time, and follow-up records may be stored for operation, documentation, and quality improvement purposes.

3. Why We Collect Data

To receive, arrange, process, and follow up on requests.

To communicate with the customer or service provider regarding the request or inquiry.

To forward the request to official channels such as WhatsApp, email, or the follow-up team.

To improve service quality, enhance user experience, and handle complaints.

To verify request seriousness and reduce duplication or misuse.

4. Use of WhatsApp and Communication Channels

Requests or inquiries may be forwarded to WhatsApp to complete official communication with the user.

When using WhatsApp or any external platform, messages may be subject to that platform’s own privacy policies.

The user is responsible for the accuracy of the mobile number, email, or any contact method provided.

5. Data Sharing

Only the necessary request data may be shared with the service provider or follow-up team for executing the request.

Data may be shared with technical or operational parties that help run the website, store data, or process requests.

User data is not sold to external marketing parties.

Sharing customer or service provider data outside the request scope or without a valid operational or legal reason is prohibited.

6. Data Protection

Jassas Net takes reasonable measures to protect data from unauthorized access, misuse, or leakage.

Access to data is restricted based on operational need.

Despite protection efforts, no electronic service or internet communication method can be guaranteed to be completely secure.

7. Banking and Sensitive Data

Jassas Net does not request passwords, verification codes, or sensitive bank card details through public forms.

Users must not send confidential or sensitive data that is not directly related to executing the request.

If the establishment needs official documents for verification or joining purposes, they will be requested as needed through an appropriate channel.

8. Data Retention

Request data and records may be retained for a suitable period for operation, follow-up, protection, and dispute resolution purposes.

Data may be deleted or archived when there is no operational or legal need to retain it.

Some data may remain stored if required to protect rights or comply with regulations.

9. User Rights

The user may request to update or correct their data if it is inaccurate.

The user may contact Jassas Net to inquire about their data or request deletion when legally and operationally possible.

Some data may not be deleted if it is connected to an active request, dispute, legal obligation, or necessary operational record.

10. Cookies and Similar Technologies

The website may use cookies or similar technologies to improve user experience, remember some settings, or reduce repetition.

The user can control cookies through browser settings, and disabling them may affect some website functions.

11. Preventing Data Misuse

Using customer or service provider data for fraud, disturbance, unauthorized marketing, or communication outside the request scope is prohibited.

Copying, publishing, or sharing any data, photos, or notes related to requests without explicit permission is prohibited.

Any violation of user privacy may lead to suspension, ban, or appropriate legal action.

12. External Links and Websites

The website or messages may include external links such as listing links, maps, or WhatsApp links.

Jassas Net does not control the privacy policies or content of external websites.

Using any external link is the user’s responsibility and is subject to the policies of the owner of that link.

13. Children’s Privacy

The services are intended for persons who are legally able to use the platform or their representatives.

If data related to a minor is submitted without a valid basis, the establishment may be contacted to handle the matter as legally and operationally available.

14. Privacy Policy Updates

Jassas Net may update this Privacy Policy from time to time according to operational or regulatory needs.

The latest update date is displayed at the top of this page.

Continued use of the platform after the policy is updated means acceptance of the updated version.

15. Contact Regarding Privacy

For privacy or data-related inquiries, users may contact the support email.

Support Email: support@jassas.com.sa

16. Official Establishment Information

Official Name: Jassas Net Information Technology Establishment

Commercial Registration: 7050791891

Tax Number: 313133792900003

Location: Yanbu — Kingdom of Saudi Arabia